Shipping policy

Last updated: October 22, 2026

Thank you for shopping with Two Besties Co. This policy explains how we ship your order and what to expect after you purchase.

Order Processing

Orders are processed as soon as possible after they are placed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information where available.

Shipping & Delivery Times

Estimated delivery times may be shown at checkout or in your shipping confirmation.

Delivery times are estimates rather than guarantees and may be affected by carrier delays, weather, high-volume periods, customs or other circumstances outside our control.

Shipping Costs

We currently offer free standard shipping on eligible orders within the United States.

Any applicable shipping charge will be clearly displayed at checkout before payment.

Shipping Destinations

Two Besties Co currently ships within the United States.

Product availability may vary depending on the delivery location.

Order Tracking

When tracking is available, we will email you a tracking number and link after your order ships.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Address Accuracy

Please check your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible at support@twobestiesco.com. We will do our best to help, but once an order has entered processing or shipped, we may not be able to change the delivery address.

Lost, Damaged or Delayed Packages

If your order arrives damaged, appears to be lost, or is significantly delayed, contact us at support@twobestiesco.com and we will help investigate the issue and arrange an appropriate resolution where applicable.

Order Changes & Cancellations

If you need to change or cancel your order, contact us as soon as possible.

We will do our best to accommodate requests before an order enters processing. Once an order has begun processing with our fulfilment partner or supplier, changes or cancellations may no longer be possible.